Shipping policy

Shipping Policy

1. Shipping Destinations

  • We currently offer shipping exclusively to the United States.

  • By focusing solely on the US market, we ensure a more dedicated and reliable delivery experience for our customers.

2. Order Processing Time

  • All orders are processed and fulfilled within 1-3 business days.

  • A tracking number will be synchronized to your order details as soon as the package is dispatched from the logistics center.

3. Shipping Methods & Estimated Delivery

We prioritize fast and stable shipping routes to provide the best service possible:

  • Primary Carriers: We mainly utilize US Express and YunExpress to ensure consistent delivery performance.

  • Estimated Delivery Time: Most orders are delivered within 7-15 business days.

  • Please note that delivery may take longer during peak holiday seasons or due to unforeseen customs processing times.

4. Real-Time Tracking

  • Once your order is fulfilled, you will receive a shipping confirmation email with a tracking number.

  • You can track your package's journey in real-time through our integrated tracking system or via 17TRACK.

5. Customs, Duties, and Taxes

  • While we strive for a seamless delivery process, please be aware that the recipient is responsible for any local taxes or customs fees that may apply.

  • We have no control over these charges and cannot predict their amount.